PRODUCT AVAILABILITY AND PRICING

If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Customer Service Attendants at info@deerwoodjewels.com or +1 904-519- 8500.

We do not negotiate prices on our products and all our prices are final.

LIFE-TIME GUARANTEE

The lifetime guarantee that Deerwood Jewelers provides does not apply to any of the solitaire Diamond products. So you may not exchange, all though if there is a manufacturing defect we can accept it. But this guarantee assures you only on products that you want to get repaired.

PRODUCT IMAGES

We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.

DIAMOND CERTIFICATES

When you order a loose diamond, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents created by diamond grading experts at one of two highly-respected diamond laboratories - making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of $250.

INFORMATION ON OUR SITE

At Deerwood Jewelers, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item.

On the Site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing. For gemstone and pearl measurements, a tolerance of 0.25mm is allowed.

For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.

POLICY ON ETHICAL SOURCING

At Deerwood Jewelers, we only procure diamonds through the biggest and most appreciated suppliers who, like us, proudly hold to and implement the standards established by the GIA, a worldwide system that polices the trade of diamonds to ensure they are from sources free of conflict.

PRIVACY POLICY

Please refer to our Privacy Policy for information on how Deerwood Jewelers collects, uses, and discloses personally identifiable information from its customers.

SITE CONTENT

The Site and all content and other materials, including, without limitation, the Deerwood Jewelers logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Deerwood Jewelers or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

TRADEMARKS

Deerwood Jewelers, Build Your Own Ring, Build Your Own Earrings, Build Your Own Diamond Pendant, the Deerwood Jewelers logos, and any other product or service name or slogan contained in our Site are trademarks of Deerwood Jewelers and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Deerwood Jewelers or the applicable trademark holder. You may not use any metal tags or any other "hidden text" utilizing "Deerwood Jewelers" or any other name, trademark or product or service name of Deerwood Jewelers without our prior written permission. All other trademarks, registered trademarks, product names and Deerwood Jewelers names or logos mentioned in our Site are the property of their respective owners.

USE OF THE SITE

You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Deerwood Jewelers, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppels, implication, or otherwise. This license is revocable at any time.

THIRD PARTY CONTENT

Deerwood Jewelers may offer links to Web pages and content of third parties ('Third Party Content') as a service to those concerned in this information. Deerwood Jewelers does not keep an eye on or have any control over any Third Party Content or third party Sites. Deerwood Jewelers does not support any Third Party Content and can make no promise as to its accuracy or completeness. Deerwood Jewelers does not correspond to or warrant the accuracy of any information contained therein, and undertakes no liability to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

ADVERTISEMENTS AND PROMOTIONS

Deerwood Jewelers may run advertisements and promotions from third parties on our Site. Your business dealings or association with, or partaking in promotions of, advertisers other than Deerwood Jewelers, and any terms, conditions, warranties, or representations associated with such dealings, are exclusively between you and such third party. Deerwood Jewelers is not accountable or liable for any loss or damage of any type incurred as the result of any such dealings or as the result of the presence of such non-Blue Nile advertisers on our Site.

payment

Net cash thirty (30) days from the date of Invoice. Amounts not paid within thirty (30) days are overdue and shall accrue interest at a rate of one and one-half percent (1-1/2%) per month or the highest allowed by law, whichever is less. Buyer shall reimburse Seller for any costs incurred in collecting past due sums or any other amounts owed by Buyer for any reason whatsoever, including, but not limited to, court costs and attorneys’ fees.

PRODUCT REVIEWS AND USER CONTENT

Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site ('Interactive Areas'). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:

1. Any message, data, information, text, music, sound, photos, video, graphics, code or other material ('User Content') that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

2. User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission or any rules of a securities exchange such as the New York Stock Exchange, the American Stock Exchange or the NASDAQ;

3. User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;

4. User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;

5. Unsolicited promotions, political campaigning, advertising or solicitations;

6. Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;

7. Viruses, corrupted data or other harmful, disruptive or destructive files;

8. User Content that, in the sole judgment of Blue Nile, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose Blue Nile or its users to any harm or liability of any type.

Deerwood Jewelers takes no accountability and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Deerwood Jewelers liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Deerwood Jewelers is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Deerwood Jewelers has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Deerwood Jewelers reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense.. Any use of the Interactive Areas or other portions of our Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or our Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Deerwood Jeweler's systems and customers, or to ensure the integrity and operation of Blue Nile's business and systems, Deerwood Jewelers may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. Deerwood Jeweler's right to disclose any such information shall govern over any terms of Deerwood Jeweler's Privacy Policy.

If you post User Content to our Site, unless we indicate otherwise, you grant Blue Nile and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant Blue Nile and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

INDEMNIFICATION?

You agree to defend, indemnify and hold harmless Deerwood Jewelers, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Blue Nile and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

DISCLAIMER OF WARRANTY

1) EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY Deerwood Jewelers, THIS SITE, THE CONTENT CONTAINED THEREIN AND THE PRODUCTS AND SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE "PRODUCTS AND SERVICES") ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

2) Deerwood Jewelers DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT, AND MATERIALS IN OUR SITE.

3) Deerwood Jewelers DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE.

4) Deerwood Jewelers DOES NOT REPRESENT OR WARRANT THAT OUR SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

MODIFICATION AND NOTICE

You agree that Deerwood Jewelers may alter these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will comprise sufficient notice of such modification.

TERMINATION

Notwithstanding any of these Terms and Conditions, Deerwood Jewelers reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.

SEVERABILITY

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

QUESTIONS & CONTACT INFORMATION

If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at info@deerwoodjewels.com or +1 904-519- 8500. Terms and Conditions updated on August 1st, 2014.